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Syahdan Alfaatih

Junior IT Specialist

Developing software solutions and ensuring reliable IT operations.

I am an aspiring IT Specialist with a robust foundation in IT operations, encompassing hardware maintenance, network stability, and comprehensive system administration. Over time, I have gained hands-on experience in managing enterprise infrastructure, configuring network devices, and ensuring that daily operations run securely and without a hitch. For me, maintaining a reliable and seamless IT environment is the crucial backbone that empowers any team to work effectively.

Beyond keeping networks and systems running smoothly, I am deeply passionate about building creative solutions. I actively leverage my software development and scripting skills specifically working with technologies like React, Node, and Python to automate tasks, streamline processes, and drive overall efficiency. I believe that bridging the gap between operational IT support and software development allows me to solve complex problems from multiple angles and create tools that truly make an impact.

Balancing my professional responsibilities in desktop support with my ongoing Bachelor's studies in Computer Science has shaped me into a highly proactive, disciplined, and adaptable individual. Whether I am collaborating with a team to troubleshoot critical connectivity issues or independently developing a new script, I always bring a positive, solution-oriented mindset to the table. I am constantly eager to learn, adapt, and contribute my diverse skill set to tackle the next technological challenge.

2024 — PRESENT

Universitas Pamulang - Bachelor of Engineering in Computer Science

My studies provide me with a comprehensive understanding of software engineering, from fundamental algorithms and data structures to object-oriented programming and application development. I actively use this environment to sharpen my skills, treating coursework as an opportunity to build and refine my technical abilities. I regularly practice these skills through hands-on assignments, benefiting from direct supervision and mentorship from my lecturers.

  • JavaScript
  • Java
  • Python
  • C++
  • OOP
  • Algorithms & Data Structures
  • Database Management
  • Git & GitHub
  • Computer Network
  • HTML & CSS
  • etc.

JANUARY 2026 — FEBRUARY 2026

Desktop Support Engineer — PT Berca Hardayaperkasa

As a Desktop Support Engineer during the Bank Mandiri network upgrade, I executed the physical replacement of switches and routers, ensuring adherence to centralized standards through meticulous rack mounting, cable tracing, and port labeling. I collaborated in real-time with Central Network Engineers for console configurations, connectivity validation, and LAN troubleshooting (IP, MAC, port) to ensure seamless endpoint operations. Additionally, I provided first-level post-implementation support and compiled comprehensive project documentation, including BAST, hardware inventories, and before-after reports.

  • Networking
  • Cable Management
  • Switch & Router Installation
  • Network Troubleshooting
  • Network Infrastructure Implementation
  • First-Level Support
  • Cross-functional Team Collaboration

JULY 2025 — JANUARY 2026

IT Staff Internship — Euromedica Group

Contributed to ensuring smooth and efficient IT operations within the company by handling various day-to-day technical needs. Responsibilities included hardware and software troubleshooting, network installation and configuration, and providing technical support to users across multiple departments. I also performed maintenance and repairs on devices such as CCTV systems, printers, computers, and network equipment, which strengthened my understanding of enterprise-level IT infrastructure.

  • Troubleshooting
  • IT Support & Helpdesk
  • System & Network Administration
  • Enterprise Hardware Setup & Vendor Management
  • Hardware maintenance
  • Asset & Compliance
  • End-user technical support